SERVICE & SUPPORT
How can
we help?
Electric forklift service and support — from equipment selection and attachments to spare parts and remote troubleshooting.
Find the right information and connect with our team.
Find the right fit.
Tell us what you need to move and where you work. Our sales team can help you review equipment and configuration options for one machine or a mixed order.
Built around your business.
Discuss LETENG equipment, your branding requirements and cooperation opportunities with our sales team. Customer branding projects remain private.
Get clarity on your order.
Contact our team about your confirmed configuration, machine photos or videos, packing, shipping arrangements and export documents.
Let’s understand the issue.
Need a replacement part or help with your equipment? Share the machine details so our team can review your request.
ATTACHMENTS & ACCESSORIES
More ways
to handle the load.
Explore a selection of available attachments. Tell our sales team about your machine and application to discuss a suitable option.
Ejector · platform type
Ejector · frame type
Flat bucket
Flat clamp
Hydraulic loading bucket
Grapple attachment
Side shift
Sponge clamp
Tilt device
Looking for more?
Tell us what you need to handle. Our sales team can share further options.
Attachment selection and compatibility are confirmed with our sales team for your equipment and application.
TECHNICAL SUPPORT
A closer look.
A clearer next step.
Share the machine details and what you are experiencing. Photos and video help our team understand your support request.
Have your model, serial number if available, and a short description ready. You can share photos or video with our team once connected.
LET’S TALK
Tell us what
you need.
One machine, a mixed order or a support question. Leave your details so our team can follow up.
- 01 Choose your inquiry type
- 02 Tell us about your requirements
- 03 Continue with our team
A few useful
answers.
Can you help if I do not know which model I need?
Yes. Tell us your load, lifting height and working conditions. Our sales team can help you review the available options.
Can I ask about several machines in one inquiry?
Yes. Include each equipment type and the quantity you need in the same request.
Can I discuss my logo or a different body colour?
Yes. Share your branding and colour requirements with our sales team to discuss available options.
Can I review photos or videos before dispatch?
Contact our team to arrange the relevant machine and configuration photos or videos for your order.
What should I prepare for a parts request?
Prepare the machine model, serial number if available, a photo of the part and the quantity required. Our team will review the matching details.
How do I request technical support?
Describe the issue, when it occurs and any error code. Leave your phone or WhatsApp number; photos and video can be shared with our team once connected.